Related Papers
Proceedings of the 7th Conference on CMC and Social Media Corpora for the Humanities (CMC-Corpora2019)
A Mixed Quantitative-Qualitative Approach to Disagreement in Online News Comments on Social Networking Sites
2019 •
Louise-Amélie Cougnon
This paper investigates disagreement constructions on online social networking sites (SNS). It forms part of a wider project on hate and conflict speech modelling. Combining different research theories from conversational analysis and corpus linguistics, we have devised a six-class disagreement typology that we have manually tested on a 20 000-word corpus of Reddit comments on media posts. We then completedthis analysis with a description of linguistic markers that pave the way towards future automated research. Finally, we present politeness strategies and repairs that maintain mutual understanding in media posts’ comments. Our analysis proposes new classifications adapted to SNS. Moreover, it highlights regular forum trends, face-to-face and group threatening acts and Reddit-specific strategies to maintain or repair disagreement.
The Discourse of Conflict in Social Media Networks
2019 •
frolence rutechura
Conflict in online discussions has the potential to polarise individuals’ perceptions of any online political related post, yet political communication scholarship has paid little attention to systematic study of how verbal attacks play out in online discussions of political related posts. This paper takes a critical look at some samples of online readers’ comments to the news post issued by the European Union condemning the rise of political-related violence in Tanzania on the Tanzania based online platform−JamiiForums−in order to see how language is used by individuals to express their view points and opinions on the news event. This study applies van Dijk's (2006) socio-cognitive approach of positive-self and negative-other polarisation in the readers' comments on the news event. Keywords: social media network, conflict discourse, self presentation, other presentation.
Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems
Understanding Abusive Behaviour Between Online and Offline Group Discussions
Catherine Happer
Forms and Functions of Conflict in Online Communities
2002 •
Viviane Serfaty
As familiarity with the Internet grows among the general public, Usenet newsgroups, which represent a particular form of computer-mediated communication (CMC), are developing on a large scale. Usenet newsgroups may be briefly described as an “electronic bulletin board system carrying several million messages per year” [Hills & Hughes 1998, 48]. They are accessed through the newsreader in e-mail software and they are organized into eight major thematic categories and innumerable sub-categories. In the United States, the first part of a newsgroup’s name reflects its broad focus, e.g. comp. for computers or soc. for society issues.1 In other countries, the two letters conventionally used to refer to each country’s name come first, while the topic comes second. The third and last part of the name further sub-categorizes the topic that messages are supposed to discuss. Anyone can post a message to one of these groups, but messages can also be merely read, without any kind of response: su...
Software: Practice and Experience
Detecting and visualizing online dispute dynamics in replying comments
2013 •
Gyun Woo
arXiv (Cornell University)
Examining Untempered Social Media: Analyzing Cascades of Polarized Conversations
2019 •
Arunkumar Bagavathi
Understanding incivility and engagement in news forums through NLP and graph theory
Florencia Montero
Communication Studies
The Role of Civility and Metacommunication in Facebook Discussions
2018 •
Rocío Galarza Molina
Social media’s potential for political and social discussion provides great promise since deliberation is key for democracy. Unfortunately, there is a problematic presence of incivility in conversations on digital platforms. We conducted an experiment to exam- ine the effects of this phenomenon, driven by the elaboration likelihood model. Each of our four conditions showed a media outlet’s Facebook post with a story about geneti- cally modified organisms and a comment section beneath with one of the following: a civil discussion, an uncivil discussion, an uncivil conversation with metacommunication encouraging civility, and a control group. Results revealed a mediated relationship of exposure to civil and metacommunicative comments on willingness to engage in a discussion through mental elaboration. We also found evidence of modeling behavior for civility and metacommunication.
Dynamic Debates: An Analysis of Group Polarization over Time on Twitter
Sarita Yardi Schoenebeck
The principle of hom*ophily says that people associate with other groups of people who are mostly like themselves. Many online communities are structured around groups of socially similar individuals. On Twitter, however, people are exposed to multiple, diverse points of view through the public timeline. We captured 30,000 tweets about the shooting of George Tiller, a late term abortion doctor, and the subsequent conversations among pro-life and pro-choice advocates. We find that replies between like-minded individuals strengthen group identity whereas replies between different-minded individuals reinforce ingroup and outgroup affiliation. Our results show that people are exposed to broader viewpoints than they were before, but are limited in their ability to engage in meaningful discussion. We conclude with implications for different kinds of social participation on Twitter more generally.
New Media & Society
Twitter versus Facebook: Comparing incivility, impoliteness, and deliberative attributes
2017 •
Gina Chen
Using two quantitative methods, this study sought to understand whether user-generated posts would vary in frequency of incivility, impoliteness, and deliberative attributes on Twitter versus Facebook. A quantitative content analysis (N = 1458) revealed that posts responding to the White House's tweets were significantly more uncivil and impolite and less deliberative than responses to White House Facebook posts. Also, comments on posts that concerned sensitive topics (such as same-sex marriage) were more uncivil, impolite, and deliberative than comments regarding less sensitive topics (such as technology). An experiment (N = 198) showed that people were more deliberative when responding to White House Facebook posts, compared with White House tweets, but no differences were found for incivility and impoliteness. Results suggest that both the varying affordances of the two platforms and the fact that the two sites may attract different types of people might explain these results.